In the continuation of Honda’s innovative “What Makes a Honda is Who Makes a Honda” series, this past month Honda chose to highlight the accomplishments of an assistant manager in Honda’s Customer Support Center in Chino, CA, Cynthia Simons. This is an ongoing 12-part series where each month Honda chooses a valued employee and features them in a short piece that outlines the individual’s personal and professional accomplishments.
A few years ago Simons went through a personal battle with Cancer and experienced an overwhelming amount of support from her local community which inspired her to continue giving back to others. Through her position with Honda, Simons works with the national customer support network for Honda customers. She also started the Cynthia’s Heart Foundation through which she partners with Honda Associated to help distribute food, water and additional household items to individuals in need.
“What was most impressive to me is that a company as large as Honda would have respect for the individual as part of its Honda philosophy,” Simons said. “Respect for the individual is so important because we have to have that same spirit with the customers every day.”
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